Homewood Suites By Hilton Columbia

great room, value. Breakfast was fabulous.

internet in business room would not work

The rooms were very pleasant and had everything one would need.

On Booked.net, it said check in was after 3. I got there right at 3, and the front desk was extremely unpleasant in telling me they would not get me a room until 4. The front desk individual did not even look at me a single time, and it threw the schedule of my entire evening. I understand that it may be a problem between booking and the hotel, but I don't think it's typical to expect customers to triple check multiple sources to ensure that provided information is accurate. At the very least, be polite about it. The same worker also, knowing I was there for a party, started telling a coworker how much she hates parties and how she was happy when a customer had been left behind by a bus because "I have no sympathy for groups." Very off putting when you are just sitting, waiting for a room to finally become open for you to check in.

I liked the fact that this hotel is all suites, rooms are very comfortable and have everything you need for an extended stay.

The hotel was undergoing some type of renovations that put the check in area in a tiny office around the back of the hotel. The breakfast was also in an area too small to accommodate alot of people.

The complimentary breakfast and dinner were good. The beds were comfortable.

Housekeeping didn't thoroughly clean coffeepot. Found dirty filter when used for the first time. Had to call front desk 3 times for toilet paper. Was told I could not get a receipt for the room charges.

Staff was very friendly and helpful. Rooms were comfortable and clean.

We were unaware that major construction was going on in the hotel. It was just a minor inconvenience but it would have been nice if they mentioned that on their website.

I found the hotel exceptionally clean even with renovations in progress and the staff very accommodating to our requests. Was pleased that the Sales Manager gave us a complimentary night's stay for the disturbance issue. Kudos to her! Breakfast buffet had a good selection and not bad quality for mass quantities.

Two groups of people on separate floors (one below me & the other opposite my room) were extremely loud & obnoxious. I called the desk 3x and finally had to go locate the room on my own (below my room). Upon discussion with the night manager, he was able to locate the room and warned the persons who then brought the disturbance up to the room opposite mine. Needless to say I had a deficit of sleep for my event on the following day. Certainly if I could find the room then the night manager could have located it by the 3rd call. The breakfast buffet is strangled in the corner with everyone bumping into one another. No flow. A perimeter set up would move folks more effectively. WiFi would not connect.

The room was clean and quiet. The queen bed was comfortable.

The front desk staff was unable to give us receipts when we checked out. They said it was because we booked from a third party called Booked.net. And their computer system was running pretty slow after an upgrade.

Very nice and clean, check in was quick. FREE, Full breakfast in the morning was great. Wonderful location, near restaurants, stores etc. I love the fact you have a kitchen, small living room, away from your sleeping area. Feels like a mini apartment.

I liked the size of the room.

The pool was filthy, and the hot tub had so much chlorine in it that it made your eyes burn.

quite & good for big family who thy plan to stay long time (more than 4 days)

cleaning standers not sufficient!

The staff was very friendly and helpful any request was met with immediately. I was amazed at the part when I wanted to go to some store nearby the staff were ever willing to drive you to the store and bring you back to the hotel. I just loved my stay at the hotel and will definitely go back there.

all was good

Staff were very helpful

Issues with booking apparently it had been canx but the staff went above and beyond to sort it out

Good location adjacent to I95 for trips to Washington DC and Baltimore.

my parents, who are 92 years of age were traveling with me. Their room was very well suited for them because my mom is in a wheelchair most of the time. They really appreciated the shower.

I did not have a bad experience but I did not care for the breakfast. Though there was a good variety of food, I would have liked more healthy choices.

The free late afternoon buffet was an unexpected treat.